Opti-Time RMS

Optimize your scheduling in real time with Opti-Time Resource Management Suite!

• Automatically plan your routes, your interventions and your resource use
• Simplify your schedule management and your call-centre’s tasks
• Incorporate new visits and re-optimize your schedules at any time
• Reduce your field teams’ administrative tasks
• Improve your customer satisfaction and your service quality

ROI ensured
Opti-Time RMS reduces your organisation’s costs by 15% on average, by optimising the use of your resources. Opti-Time RMS is generally highly profitable from the first month of use.

Optimisation of routes with constraints
Opti-Time RMS can be used to determine the most cost-saving schedules, by taking into account the type of interventions to be made (nature, time, level of emergency), customers (localisation, constraints), personnel (localisation, hours, skills), vehicles, and the existing schedule, etc.

• Dead time between jobs is reduced thanks to real-time schedule optimisation. Every delivery person or installer can carry out up to one extra job per day while complying with agreements on work conditions and hours.
• Geographic optimization of routes eliminates needless transport. Opti-Time enables you to reduce distances covered and time spent travelling by up to 20%. Your fuel budget and vehicle fleet diminish as a consequence.

A Full Web solution
Opti-Time is a “full web” solution, fully accessible via a web browser.

• You gain in flexibility and avoid a complex and costly installation.
• Access to your schedules anywhere, at any time.

A comprehensive and modulable solution
Opti-Time RMS is a solution featuring optimisation engines and display and functionality modules. It can be used separately or be integrated in the company's information system and mobility applications.

Schedule management
The Opti-Time interface can be accessed by all company associates: planner, call centre, technicians or delivery staff. Staff have access to those functionalities relating to their job.  Schedules and routes can be viewed, edited and exported from various views.

• Opti-Time can be integrated with ease in your company's organisation.

Planning and optimising assignments

New requests acknowledged as they come in
Opti-Time enables you to manage new visits and last-minute changes in real time. The appointments' interface enables you to add new tasks and to incorporate them in the schedule. The most suitable time slots are suggested according to the existing schedule, customer requirements or job urgency.

• The arrival time is predictable, and appointment punctuality is respected. (95% of appointments on time).
• You gain in responsiveness, anticipation and punctuality, and you benefit from a marked improvement in quality of service and customer satisfaction.

Real-time management of new requests

Communication with field teams
The Opti-Time solution enables simple communication of appointment notifications to your staff via e-mail or SMS.
Visit reports are input directly on-site and signed by the customer; the task can be re-scheduled based on the customer’s availability.

• Automatic export of route maps and the pre-completed reports increases productive time and reduces administrative tasks.

See mobility functions

Setting and adaptation to your company
Opti-Time RMS can be set to meet the specific needs of your organisation: type of job to be scheduled, customer and resource characteristics, types of routes required etc.

• Modelling makes it possible to meet the specific requirements of your business, and facilitates interaction of Opti-Time RMS with your existing information system.

Find out more about the configuration possibilities