Our solutions/Real time scheduling software/How does it work ?

How does it work ?

Opti-Time On Demand can be mastered quickly and easily.

After a configuration phase, you simply log on to your Opti-Time On Demand account via the Internet and start creating and optimizing your schedules. Your call centre can also easily log on and add new appointments for your mobile staff.

Generate your routes in four steps:

1/ Configuration and data entry:

During this stage, you enter information concerning your resources, customers and the type of tasks to be carried out to Opti-Time On Demand (you can import then via a simple Excel file).

  • Creation of profiles for your staff (name, skills, level of expertise, accreditation, working hours and availability, etc.)
  • Location of your customers, visits and technicians (agencies).
  • Type of task to be carried out, length of time, level of urgency, etc.

ZoomView of the list of technician profiles

2/ Optimize the routes:

Opti-Time On Demand assigns the “right” person to a given task in real time, so that the routes planned will be as profitable as possible.

You can display:

  • All the schedules, or the schedule for a given staff member, by day, week, month, etc.
  • A map showing the route of each mobile worker.
  • The details and status of each visit.
  • The details of each customer.

ZoomView of an individual schedule

3/ Manage new visit requests:

At any time your call centre can add new tasks to your routes (customer emergency, customer absent, sick employee, accident, etc.), simply be selecting the customer, the type of pre-configured visit, the desired time slot...
Opti-Time On Demand automatically re-plans the routes and sends the information to the mobile staff.

ZoomView of resource sheets

4/ Profit from results plus mobility:

By coupling Opti-Time On Demand with a mobility solution, your technicians can be alerted, in real time on their PDA, of new visits to be carried out.
They can also enter their report. The status will be transmitted to the system automatically.Opti-Time TomTom WORK

Opti-Time Tom Tom Work

Opti-Time TomTom Work

OPTI-TIME SA offers an integrated Opti-Time TomTom Work solution which lets you plan routes, guide teams and monitor vehicles in real time!

Find out more about the Opti-Time TomTom WORK product >>


Download the Opti-Time On Demand product sheet

Opti-Time Breakfast & presentation

On the Thuersday 25th of September 2008, Paris
Microsoft Centre

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