workforce scheduling software

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Presentation

Optimize your scheduling in real time with Opti-Time On Demand!

The capacity to rapidly adapt to unforeseeable events is a strategic asset for companies wholly focussed on customer satisfaction.

Opti-Time On Demand is the solution for planning and optimising your mobile teams’ schedules in real time, while adapting to the constraints of your resources and your customers’ needs.

Automatically plan your routes, your interventions and your resource use
Simplify your schedule management and your call-centre’s tasks
Incorporate new visits and re-optimize your schedules at any time
Reduce your field teams’ administrative tasks
Improve your customer satisfaction and your service quality

Opti-Time On Demand is currently available in UK.

Optimize the organization of your visits and boost your responsiveness and competitiveness!

Increased productivity and an immediate return on investment.

Opti-Time On Demand reduces your organization’s costs by 15% on average, by optimising the use of your resources. Opti-Time On Demand is generally profitable from the first month it is used.

Productivity gains:
Dead time between jobs is reduced thanks to optimized planning. Your teams are more available and can carry out more jobs.
Cost rationalisation:
Geographic optimization of routes eliminates needless transport. Opti-Time On Demand enables you to reduce distances covered and time spent travelling by up to 20%. Your fuel budget and vehicle fleet diminish as a consequence.

Enhancing the value of your field teams.

The Opti-Time On Demand solution enables simple communication of appointment notifications to your staff via e-mail or SMS.
Pre-filling of reports increases productive time and reduces administrative tasks. Information is automatically integrated into invoices and accounting systems.

Improvement in customer service

Opti-Time On Demand enables you to manage new visits and last-minute changes in real time. You gain in responsiveness, anticipation and punctuality, and you benefit from a marked improvement in quality of service and customer satisfaction.

Emergencies are handled in real time, concurrent with visits that have already been planned.
The appointment is proposed immediately and scheduled in real time.
The appointment is proposed immediately and scheduled in real time.
The arrival time is predictable, and appointment punctuality is respected. (95% of appointments on time).
Fewer disputes: Visit reports are input directly on-site and signed by the customer; the task can be re-scheduled based on the customer’s availability.

A Full Web solution