Your activity/Interventions and Maintenance
Interventions and Maintenance
You are responsible for providing preventive maintenance and making emergency interventions:
You need to organize your technicians’ routes in the best way possible in order to improve your quality of service and react to emergencies rapidly, at the same time reducing your operational costs?
OPTI-TIME SA provides solutions for organizing your After Sales Service and maintenance routes optimally:
- Increase the number of interventions made each day by your technicians
- React rapidly to emergencies
- Reduce the distance covered (on average by 15%)
- Generate detailed route maps and route sheets for each technician and facilitate their navigation in the field
They already use our solutions to optimize their intervention routes!
Explore our references and success stories >>
- Automatically generate your technicians schedules according to customers’ hours, task length and required skills...
- Rapidly plan complex operations, while managing priorities and differing skill levels.
- Increase the productivity of your technicians by up to 15%. Dead time between jobs is reduced thanks to real time optimization of schedules. Each technician can carry out up to one extra job per day while complying with agreements on employment conditions and hours.
- Reorganize your routes in real time, accommodating new requirements: Your technicians are alerted concerning new deliveries or cancellations by SMS, e-mail or via their PDA or Blackberry.
- Improve your customer service: your technicians report the successful completion of a delivery with a single click.
- Increase the productivity of your mobile crews
- Reduce your mobile team’s operational costs (fuel, resources involved)
- Optimize routes in accordance with customers’ preferred times and your technicians’ legal working hours, as well as the skills required.
- Plan maintenance routes over several weeks and change them at the last minute to handle urgent situations.
- Evaluate the resources required.
