Repair & Maintenance

You are responsible for providing preventive maintenance and making emergency interventions:

• Whether under a contract or not; your own equipment or your customers’.
• After Sales Service and Maintenance of heating, air-conditioning or ventilation installations, lifts and conveyors, household appliances or electronic equipment, computers, networks, telecom installations, machine tools, lifting equipment, industrial installations, etc.
• Maintenance of supply infrastructure (electricity, gas, water), sampling

You need to organize your technicians’ routes in the best way possible in order to improve your quality of service and react to emergencies rapidly, at the same time reducing your operational costs?

OPTI-TIME SA provides solutions for organizing your After Sales Service and maintenance routes optimally:

Increased productivity and an immediate return on investment.

• Productivity increasing

Dead time between jobs is reduced thanks to real-time schedule optimisation. Every delivery person or installer can carry out up to one extra job per day while complying with agreements on work conditions and hours.

• Cost rationalisation:

OPTI-TIME cuts vehicle costs by 15% on average, & increases productivity.
Geographic optimization of routes eliminates needless transport. Opti-Time enables you to reduce distances covered and time spent travelling by up to 20%. Your fuel budget and vehicle fleet diminish as a consequence.
Opti-Time is generally quite profitable from the first month it is used.

Customer service improvement

Opti-Time enables you to manage new visits and last-minute changes in real time. You gain in responsiveness, anticipation and punctuality, and you benefit from a marked improvement in quality of service and customer satisfaction.

• Emergencies are handled in real time, concurrent with visits that have already been planned.
• The appointment is proposed immediately and scheduled in real time.
• The arrival time is predictable, and appointment punctuality is respected. (95% of appointments on time).

A full web solution

Opti-Time is a “full web” solution, fully accessible via a web browser. You benefit from:

• Excellent visibility of the activity for all managers
• Access to your schedules anywhere, at any time.

The Opti-Time solution enables simple communication of appointment notifications to your staff via e-mail or SMS.

Pre-filling of reports increases productive time and reduces administrative tasks. Information is automatically integrated into invoices and accounting systems.
You gain in flexibility and avoid a complex and costly installation.

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  Plan and optimize your workers' routes automatically and rearrange them at any time in response to new priorities or appointments!