Our customers/Repair and Maintenance

Repair and Maintenance

They use our optimization and scheduling software:

Maintenance / after-sales service

PeterBorough Council
Social housing management (UK) -
Opti-Time for Repair & Maintenance
Peterborough City Council Social Housing Services manages 10,200 properties. They provide repair and maintenance to their occupiers. The maintenance demands are registered by a call-center, which transmits the tasks to mobile technicians.
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Savelys

Boiler maintenance (France)
Savelys Is the 3rd energy leader in the world. They plans more than 3500 technicians' routes, with 250 agencies. " The main advantage is the uniformization of methods for the whole territory, and the productivity gain. We can respond in real time to the emergencies of our customers, taking into account their contractual specificities".
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Our main references:
MTS Benelux (BE), Dairy Master (IE), Telenet (BE), Alliances Support Services (FR), Dexxon Datamedia (FR), Domoservices/Savelys (FR), RGM (FR), ECS (FR), Avery Weigh Tronix (FR), Bouygues Telecom (FR)

Utilities management

Veolia
Utilities maintenance (France)

OPTI-TIME implements a resource planning tool to remotely plan 40 kinds of interventions over a huge geographical area, optimizes the many criteria (availability, skills, etc.) and automatically and remotely generates movement orders.
OPTI-TIME is very proud of this project, which demonstrates planning's successful integration into a complete information and action chain while at the same time keeping a flexible interface that can handle emergencies.

Our main references:
Disinfest Control (IT), APAVE Parisienne (FR), Gaz de France (FR), Qualigaz (FR), Benasteau (FR), Véolia (FR), HAS/Anaes (FR), Clorius France (FR), Laboratoire LCA (FR)

Vending machines:

Selecta
Vending machines - Opti-Time for Repair & Maintenance
“80% of the 600 daily service calls are automatically assigned by the Opti-Time RMS. Dispatchers can then focus on resolving difficult cases. The interaction between the field and the scheduling system takes place in real time, which makes it possible to immediately respond to delays, new emergencies, and to strengthen service quality." Read more (pdf) >>

Slush Puppie
Soft drink industry (UK) - TourSolver for MapPoint
"In less than 2 days, without any specific training, we managed to output very good results.TourSolver help us reduced our overall operations costs by approximately 20 %"
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Solemco
Automatic distribution (France) - TourSolver for MapPoint
“TourSolver made us realized an average of 15% of savings on the kilometers on the reorganized sectors. Optimized work quality. “By conscientiously studying our tours with the help of TourSolver, we significantly improved our daily work and reduced planning time.”
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Our main references:
Slush Puppie (UK), Danone Suntory Water (US), Selecta (FR), Solemco (FR), Distrimatic (FR), Ets Patouillet (FR), COFIGES (FR), Selecta (FR), Distrilog Informatique (FR), DDA-Best Food (FR), Anapurna (FR), Codaralp (FR)

Service management

Mediapost
mailbox ads dispatching, geomarketing (France) - TourSolver for MapPoint

"We use TourSolver to calculate door-to-door delivery costs for our future customers. TourSolver enables us to guarantee the accuracy of our service without incurring extra costs."

DSS Sweeping
Sweeping and cleaning service company (US) - TourSolver for MapPoint
"In less than a day I can plan routes for all of my vehicles. More importantly, we were able to increase our volume by 28% without adding vehicles, fuel or personnel. Our ROI was under 5 months."
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Our main references:
UK:
 Masternaut, Tiles UK, Maccess Ltd, Creta Ceramica , A Steadman & Son, Furniture Brands,
USA: DSS Sweeping, Nathan Mc Cain & Associate
International: GeoSmart (NZ), Jones Lang Lasalle (ES), TIM (DE), Eden Springs Europe (CH), Pagine Gialle (IT), Daimler-Chrysler (IT), Renault Italia (IT), Bell Canada (CA), Construtora Queiroz Galvao (BR), Ecotextile SA (FR), Masternaut France (FR), Ornicar (FR), INDELEC (FR), Sepalumic (FR)

Livraison, installation et maintenance

Aquassistance
Equipment and after-sales services for bathrooms (France) - Opti-Timefor Repair & Maintenance
Aquassistances' objective was to manage better customer calls, and to optimize planning and routes. " the main advantages of this solution are its online availability, and the fact that you can plan your routes in real time".
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