Repair and Maintenance

They use our optimization and scheduling software:

Maintenance / after-sales service

S-Inter

scheduling preventive maintenance and repair interventions - Opti-Time for Repair & Maintenance
S-Inter is the largest independent in vitro diagnostic device maintenance company for (excluding manufactuers) in France. S-INTER wanted a solution for managing intervention schedules. The objective was to set up a system that would allow full monitoring of interventions, and to respect the required quality standards in the biomedical field.

Opti-Time RMS has significantly improved our productivity. We use it as a genuine management tool, which allows a greater degree ofcontrol of our activities, and provides reliable data.

Read S-Inter Testimonial (pdf)

SPIE

Multi-tasks Maintenance , 200 resources (France) - Opti-Time for Repair & Maintenance
SPIE has chosen Opti-Time for its capacity to schedule in real-time. They also appreciated the conviviality of the interface.
Thus, technicians are always on the field, and the system has to integrate new prioritary jobs and to send them on mobile teams PDA in real-time.

PeterBorough Council

Social housing management (UK) - Opti-Time for Repair & Maintenance
Peterborough City Council Social Housing Services manages 10,200 properties. They provide repair and maintenance to their occupiers. The maintenance demands are registered by a call-center, which transmits the tasks to mobile technicians.

Read Peterborough Council testimonial (pdf)

Savelys

Boiler maintenance (France) - Opti-Time for Repair & Maintenance
Savelys Is the 3rd energy leader in the world. They plans more than 3500 technicians' routes, with 250 agencies.

The main advantage is the uniformization of methods for the whole territory, and the productivity gain. We can respond in real time to the emergencies of our customers, taking into account their contractual specificities

And also...
MTS Benelux (BE), Dairy Master (IE), Telenet (BE), Alliances Support Services (FR), Dexxon Datamedia (FR), Domoservices/Savelys (FR), RGM (FR), ECS (FR), Avery Weigh Tronix (FR), Bouygues Telecom (FR)

Utilities management

Veolia

Utilities maintenance (France) - Opti-Time for Repair & Maintenance
OPTI-TIME implements a resource planning tool to remotely plan 40 kinds of interventions over a huge geographical area, optimizes the many criteria (availability, skills, etc.) and automatically and remotely generates movement orders.
OPTI-TIME is very proud of this project, which demonstrates planning's successful integration into a complete information and action chain while at the same time keeping a flexible interface that can handle emergencies.

Our main references:
Disinfest Control (IT), APAVE Parisienne (FR), Gaz de France (FR), Qualigaz (FR), Benasteau (FR), Véolia (FR), HAS/Anaes (FR), Clorius France (FR), Laboratoire LCA (FR)

Vending machines

Selecta

Vending machines (France) - Opti-Time for Repair & Maintenance

80% of the 600 daily service calls are automatically assigned by the Opti-Time RMS. Dispatchers can then focus on resolving difficult cases. The interaction between the field and the scheduling system takes place in real time, which makes it possible to immediately respond to delays, new emergencies, and to strengthen service quality.

Read Selecta testimonial (pdf)

Slush Puppie

Soft drink industry (UK) - TourSolver pour MapPoint

In less than 2 days, without any specific training, we managed to output very good results.TourSolver help us reduced our overall operations costs by approximately 20 %

Read Slush Puppie testimonial (pdf)

And also:
Danone Suntory Water (US), Selecta (FR), Solemco (FR), Distrimatic (FR), Ets Patouillet (FR), COFIGES (FR), Selecta (FR), Distrilog Informatique (FR), DDA-Best Food (FR), Anapurna (FR), Codaralp (FR)

Service management

DSS Sweeping

Sweeping and cleaning service company (US) - TourSolver pour MapPoint

In less than a day I can plan routes for all of my vehicles. More importantly, we were able to increase our volume by 28% without adding vehicles, fuel or personnel. Our ROI was under 5 months.

Read DSS sweeping testimonial (pdf)

Et And also:
UK: Masternaut, Tiles UK, Maccess Ltd, Creta Ceramica , A Steadman & Son, Furniture Brands,
USA: DSS Sweeping, Nathan Mc Cain & Associate
International: GeoSmart (NZ), Jones Lang Lasalle (ES), TIM (DE), Eden Springs Europe (CH), Pagine Gialle (IT), Daimler-Chrysler (IT), Renault Italia (IT), Bell Canada (CA), Construtora Queiroz Galvao (BR), Ecotextile SA (FR), Masternaut France (FR), Ornicar (FR), INDELEC (FR), Sepalumic (FR)

Delivery, installation and maintenance

Aquassistance

Equipment and after-sales services for bathrooms (France) - Opti-Time for Repair & Maintenance
Aquassistances' objective was to manage better customer calls, and to optimize planning and routes.

the main advantages of this solution are its online availability, and the fact that you can plan your routes in real time

Read Aquassistance testimonial (pdf)